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Common Queries


Do you offer sliding scale rates?

For those that have extremely limited incomes, university students or teenagers paying out of pocket, we do offer a limited amount of "sliding scale" therapy spots.

Please email or call to inquire about this option should you be interested.

Please note, due to high demand of sliding scale, we can not guarantee that a spot will be available. 

What are your fees for psychotherapy services?

Fees at Guiding Light Counselling are $150.00 (plus HST) for individual psychotherapy per session. Fees are payable at the end of each session, unless we make other arrangements. 

Requests for additional documentation or reports are charged at my usual hourly rate.

What if I need to cancel an appointment?

I require a full 24 hours notice for the cancellation of an appointment. If you cancel with less than 24 hours notice, you will be charged the full rate of the session.

*On occassion this fee will be waived in execptional cicumstances. Your care will always be my first priority, please contact me with any questions you may have.

Does OHIP cover psychotherapy services?

While psychotherapy is a regulated health professions in Ontario, unfortunately psychotherapy services are not covered under OHIP at this time. 

The majority of extended health benefits and employer benefits do cover psychotherapy services. I encourage you to speak with your insurance provider about counselling services provided by a registered psychotherapist to determine your eligibility and approved rates of coverage.

Psychotherapy services provided by registered psychotherapist is recognized as an income tax deductible medical expense by Revenue Canada. 


Insurance & Benefits

Counselling is covered by most benefits and extended health insurance plans.
Check your policy today.


Non-Insurable Health Benefits

Kaitlyn is an approved mental health counselling provider through Non-Insurable Health Benefits (NIHB).

Full fee coverage and direct billing available to anyone who holds First Nations or Inuit Status anywhere in Canada. Virtual and telephone counselling services are eligible.

Learn about the coverage available for mental health counselling under the Non-Insured Health Benefits (NIHB) program.

Indigenous and Northern Affairs Canada

Phone (toll-free): 1-800-567-9604

Insurance & Health Benefits

Many clients have coverage through Sun Life, Manulife, Green Shield, Great-West Life, Blue Cross, and other insurance companies.

The easiest way for you to find out if you’re covered to see our therapists is to:

  • check under the extended health section of your insurance company’s website for coverage for counselling/therapy with a Registered Psychotherapist

  • call your insurance company and ask if you are covered for counselling/therapy with an Registered Psychotherapist

  • check under the extended health section of your benefits booklet for coverage to see a Registered Psychotherapist

  • ask an HR representative to check if your benefits cover you to see a Registered Psychotherapist

Student Benefit Plans

George Brown College

  • $135/visit, up to a combined maximum of $1000 per year

Unuiversiry of Toronto

  • $100/visit, up to a combined maximum of $1500 per year

University of Waterloo

  • $100/visit, up to a combined maximum of $800 per year​

Western University 

  • $150/visit, up to a combined maximum of $750 per year

Wilfrid Laurier University 

  • $100/visit, up to a combined maximum of $800 per year

Helping Hand

“You do better in the gym with a trainer;
you don't figure out how to cook
without reading a recipe.
Therapy is not something to be embarrassed about.”

Kristen Bell

FAQ: Famous Quote
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